Legal Information

Who We Are

Revive Exterior Cleaning Solutions is a professional exterior cleaning business based in Swansea, South Wales. We're committed to protecting your privacy and being transparent about how we collect and use your personal information.

What Information We Collect

We only collect information you give us directly when you request a quote, contact us, or book a service. This includes:

• Your name
• Contact details (email, phone number, address)
• Property details (type, postcode, service requirements)
• Photos you upload for quotes
• Any additional notes or preferences you share

How We Use Your Information

We use your information to:

• Provide quotes and confirm bookings
• Arrange and carry out cleaning work
• Send appointment reminders and follow‑up messages
• Send photos of completed work
• Request reviews (optional)

We do not sell or share your data with third parties for marketing purposes.

Your Rights

Under UK GDPR, you have the right to:

• Ask what information we hold about you
• Request a copy of your data
• Ask us to correct or delete your information

To exercise any of these rights, just contact us at reviveexteriorcleaningsolutions@gmail.com.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it.

Cookies We Use

Our website uses a small number of cookies to ensure the site works correctly and to help us understand how visitors use our pages (via Google Analytics).

Managing Cookies

You can control or delete cookies through your browser settings (Chrome, Safari, Firefox, etc.). Please note that disabling essential cookies may affect how our website functions.

Using This Website

By using this website, you agree to these terms. This site is provided for informational purposes and to help you request quotes and book services. We aim to keep information accurate, but we can't guarantee that everything is 100% correct at all times.

Quotes & Pricing

Prices shown on this website are guides only and may vary based on:

• Property size and access difficulty
• Condition of the area to be cleaned
• Any special requirements or safety considerations

All quotes are subject to confirmation after we've reviewed your details or visited your property. No work will begin until you've agreed to a final price.

Bookings & Cancellations

We will always do our best to arrive on the agreed date. However, exterior cleaning is weather-dependent. If we need to reschedule due to high winds, ice, or heavy rain, we will let you know as soon as possible.

If you need to cancel or reschedule, please let us know in advance — we try to be as flexible as possible.

Liability

We are fully insured and conduct our work safely. However, we cannot be held responsible for pre‑existing damage (such as loose roof tiles, cracked render, or rotting wood) that becomes visible after cleaning. If you are aware of fragile surfaces, please inform us before work begins.

Changes to These Terms

We may update these terms from time to time. Changes will be posted here with a new 'Last Updated' date.